Will IM ever replace email?
While businesses and consumers are warming to the idea of instant messaging as an effective communications tool they are still certain it will never overthrow email.
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Pin-up competition to find 12 best call centres
Excellence in UK call centres is to be recognised through a competition devised by Datapoint, a partner of enterprise networking giant Avaya.
The call centre services ...
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Who is to blame for Digital Blunders?
This week we've revealed two interesting findings from our Digital Blunders survey: 52 per cent of us have committed one and 32 per cent of employers would sack somebody ...
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Teleworking guidelines backed up by union info
The UK's Trades Union Congress (TUC) has followed up an agreement announced yesterday with a guide to teleworking.
Its workSMART guide, available at www.worksmart.org....
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Hutton Inquiry highlights email liability
The extensive use of sensitive internal emails as evidence in the Hutton Inquiry into the death of weapons expert Dr David Kelly highlights important risk and liability i...
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Get a handle on your email monitoring... now
Employers are being given a helping hand in addressing the emotive and potentially hazardous issue of email monitoring.
Law firm Robert Muckle has published a free leg...
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Ex-employees pose real danger to businesses
Ex-employees pose one of the most significant threats to a company - with bad-blood redundancies, heat-of-the-moment resignations and sackings all likely to lead to damag...
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IT firms asked for schools e-learning aid
Charles Clarke, UK education and skills secretary today called upon IT companies to lend a hand in getting e-learning into schools and colleges.
The UK government inte...
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ICT budgets continue to suffer - ahead of general staffing costs
Budgets for IT and telecoms are being cut ahead of staffing costs such as salaries, benefits and work jollies.
Although cost-cutting has been going on across all types...
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Employers use Friends Reunited as “third reference”
Jobseekers should be careful about what they post on school reunion web site Friends Reunited because some employers are using it as a "third reference", according to rec...
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