Wales beats Bangalore for new LogicaCMG service centre
LogicaCMG has chosen Wales over other UK locations and the cheap offshore location of Bangalore as the hub for a multi-million pound expansion of its business process out...
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Dell creates 300 more jobs in India
Dell plans to open a third customer contact centre in India later this month.
The contact centre, like two others Dell is already operating in India, will handle telep...
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HSBC to double offshore operations as part of $1bn cost cuts
HSBC has warned it intends to double the size of its offshore operations to 25,000 staff in the next three years, raising job fears among UK workers.
The bank's COO Al...
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Bosses: Your staff think you're inept
UK workers have hit out at their bosses, branding them as poor communicators and disorganised technophobes.
A quarter of employees believe their bosses need to improve...
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What security breach could cost you your job?
IT bosses are fearful of losing their jobs in the event of a security breach – despite a survey ontoday which would appear to show they have little grasp on the threats t...
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Indian workers fed up of 'dead end' offshore call centre jobs
Indian offshore call centre and BPO operations are suffering from high staff turnover rates because disaffected workers see it as a dead end job.
The study, by risk ma...
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Offpeopling' sees job threat from technology
"Offpeopling" may be the latest turn of phrase to describe job trends, and it's the focus of a blog launched on Friday.
Consultant Richard Samson argues that the repla...
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Next up for offshoring: SMEs
Small and mid-sized businesses (SMEs) are poised to take up outsourcing and offshoring in increasing numbers, according to industry group the National Outsourcing Associa...
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Microsoft unwraps Irish R&D centre plans
Microsoft has announced it plans to open a new research and development centre in Ireland.
The facility will be built at its Sandyford campus in County Dublin and will...
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SAP chief tells Europe to reduce dependence on US
Europe must build up its own IT industry and reduce its dependence on that of the US if it is to stay competitive, said SAP chairman and chief executive Henning Kagermann...
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